SaaS Service Management

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FrontRange Service Management delivers world class and proven IT Service Management capabilities on a true Multi-tenant platform. Modeled and build specifically for the cloud environment SaaS Service Management delivers the most comprehensive solution for the distributed enterprise.

Key Benefits and Features of SaaS Service Management

  • Designed for organizations of all sizes
  • Highly flexible and scalable to meet needs of dynamic and growing businesses
  • Accelerates adoption of best practices and automation
  • Designed for non-technical business users and demanding technicians and analysts
  • Ability to start quickly with SaaS and then migrate to on-premise or SaaS/premise hybrid solutions, to optimally align with changing business needs.
SaaS Service Management Screenshots
Administrative Platform Tenant Set-UpProblem ManagementRelease ManagementService Level ManagementSLM Dashboards  

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NEWS & BLOGS

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World Class Operations

  • High Availability – 99.5%
  • Advanced security features for customer protection
  • Best in class Help Desk, Enterprise, Service Catalog and Asset Management Solutions
 
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Robust IT Best Practices

  • Full fundamental and advanced IT Best Practices support
  • ITIL v2 and ITIL v3
  • User Interface optimized to support full IT Best Practices lifecycle
 

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