Voice Demos



FrontRange Voice Flash Demo
See the FrontRange Voice Product Tour – overview, interface, customer service, telesales, office phones, administration, and more.

Product: Voice


How will FrontRange Voice help YOU?
See how FrontRange Voice can solve different problems for different people – IT managers, sales managers, customer support managers, call center supervisors.

Product: Voice


FrontRange Customer Service Tour
Learn how new customer service technologies can take your metrics to a new high—but not your budgetSee how FrontRange Customer Service solutions deliver the following benefits -- track and manage cases, VoIP phone based customer interactions intelligent call routing and self-service, relationship management including accounts/companies and contacts, opportunity management to enable cross sell, real time role based dashboards, Outlook based activity and email management, ability to forecast/manage revenue, costs and profitability, and easy integration into the existing IT landscape.

Product: Voice


GoldMine Telesales Flash Demo
Learn how the power of two can help you better manage customer interactions for: inbound calls, outbound calls, outbound campaigns and telephony controls.

Product: Voice


Make Your Help Desk Work Harder and Smarter with Voice Self-Service
See FrontRange Voice + HEAT for: screen pop, shared incident, password reset, voice call ticket, and priority caller handling.

Product: Voice


Service Desk Automation with Voice Self-Service
See FrontRange Voice + ITSM for: incident management, problem management, password reset, voice mail, change management.

Product: Voice


FrontRange Voice for Education Flash Demo
See FrontRange Voice for educational institutions support: password reset, student admissions, continuing education, alumni fund raising, parent notification, parent self-service.

Product: Voice


Provide Premium HR Service for Your Workforce - Improve Efficiencies through Automation
See FrontRange Voice for HR support: screen pop, case assignment, external transfer, reporting, recording.

Product: Voice

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NEWS & BLOGS

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WHAT’S NEW

ITSM 7
Improve Service Desk Performance with Increased Automation

Unified IT Asset Management
For the service desk

ITSM Voice Communication Management
Giving the service desk a voice

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