Customer Service Management Demos



FrontRange Customer Service Tour
Learn how new customer service technologies can take your metrics to a new high—but not your budgetSee how FrontRange Customer Service solutions deliver the following benefits -- track and manage cases, VoIP phone based customer interactions intelligent call routing and self-service, relationship management including accounts/companies and contacts, opportunity management to enable cross sell, real time role based dashboards, Outlook based activity and email management, ability to forecast/manage revenue, costs and profitability, and easy integration into the existing IT landscape.

Product: Voice

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NEWS & BLOGS

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WHAT’S NEW

ITSM 7
Improve Service Desk Performance with Increased Automation

Unified IT Asset Management
For the service desk

ITSM Voice Communication Management
Giving the service desk a voice

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