FrontRange Solutions, the leading provider of IT Service Management, IT
Asset Management and Customer Service Management solutions for both premise and
cloud environments, today announced that MILESTONE Technologies, Inc., a
global service provider that solves their client’s business
IT problems through engineering and technology, has selected FrontRange’s SaaS2
cloud solution for its service management needs.
MILESTONE, headquartered
in Fremont, California, serves a broad range of technology, manufacturing, and
finance organizations. MILESTONE is initially deploying the
FrontRange cloud solution to support their internal service management needs. MILESTONE
selected FrontRange’s cloud solution for the extensive feature set and the
flexibility to customize the SaaS2 solution based on real-life
service desk experiences and the desire to implement in various IT
environments.
“After a careful evaluation of many
different solutions, we selected FrontRange as the most robust IT Service
Management (ITSM) provider to standardize our service management offering,”
said Tony Silveira, executive vice president at MILESTONE. “In addition to
deploying the FrontRange cloud solution for our own users, we also plan to use
this solution to support many of our clients through our Managed Services
offering”.
FrontRange’s cloud
solution includes comprehensive service management, service catalog and asset
management capabilities. The SaaS2 cloud solution delivers comprehensive IT best practices and an Information
Technology Infrastructure Library (ITIL) framework for immediate and measurable benefits. Based
on an advanced Web 2.0 multi-tenant platform and architected specifically for
the Internet, FrontRange delivers a broad range of IT applications via the
cloud including Helpdesk, Service Management, Asset Management and Service
Catalog.
For more
information, please visit http://www.frontrange.com, or for a flash
demo of the product please visit http://www.frontrange.com/resources/demos/saas/demo/.
About MILESTONE Inc.
Milestone Technologies, Inc. (MILESTONE) is a leading supplier of
engineering and technology products and services, operating in over 30
countries worldwide across a broad range of Fortune 1000 clients. For more
information, please visit www.milestonepowered.com.