FrontRange Solutions, the
leading provider of IT Service Management, IT Asset Management and Customer
Service Management solutions for both premise and cloud environments, today
launched FrontRange Desktop & Server Management 7 (DSM 7), the latest
multi-platform PC Lifecycle and Configuration Management solution designed to
enable IT organizations to automate, regulate, and simplify how desktops and servers are
managed.
Automating
day-to-day IT management tasks such as deploying applications, planning a major
operating system rollout like Windows 7, provisioning new employees, patching
software, and re-establishing desired user settings, can be the key to reducing
IT expenditure by as much as 40 percent. The FrontRange DSM 7 software helps
organizations realize these goals by providing a unified management solution,
unlike anything that is available in the marketplace today.
“At FrontRange Solutions we are continually looking
for ways to improve the products we provide to our customers,” said Michael
McCloskey, CEO of FrontRange. “Our new DSM 7 solution, born from a year and a
half of research and development, provides customers with the ease of use
expected from FrontRange products, while also reducing the total cost of
ownership of IT within an organization.”
FrontRange
DSM 7 is a highly integrated technology that manages heterogeneous environments
and enables IT organizations to standardize the management of software,
hardware, and processes across the software lifecycle. DSM 7 also provides out
of the box solutions for efficient IT management from initial deployment of applications
to daily operations; patch management, maintenance and compliance verification.
According
to Gartner Analyst Terrence Cosgrove, "Buyers are increasingly driven by
factors relating to ease of use and lower total cost of ownership, rather than
comprehensive functionality. The vendors in this market are lacking in some key
areas, most significantly non-Windows device management, management of desktop
virtualization technologies and software-as-a-service (SaaS) delivery models.“[1]
FrontRange’s
DSM 7 solution significantly lowers total cost of ownership for IT management
and provides unified management for desktops, laptops, servers, virtual, Linux
and MAC environments, supports desktop virtualization & cloud initiatives,
and accelerates remediation in the service desk.
Additionally, FrontRange DSM 7 reduces the
administrative burden on IT staff by automatically ensuring the configuration
on laptops, desktops, servers and virtual environments complies with
pre-defined policies. The IT department is alerted if a device falls out of
compliance and they can quickly remediate issues, automatically.
Other
features of FrontRange DSM include:
-
Best of breed packaging capabilities with 170 wizard
driven script commands to facilitate package creation for applications,
drivers, security patches, user settings, etc.
-
Quality assurance release
management with integrated pilot and testing of every change before rollout
-
Virtualization management support for virtual
desktop provisioning methods and hardware virtualization
-
Windows 7 migration best practices and operating
system management
-
Unified management across platforms, architectures (fat- and thin
clients, servers, physical and virtual environments) and delivery methods
-
Roles and ranges for administration segmentation
-
Management reporting to monitor software rollouts and
report on KPIs
-
Extended platform support for Windows, Linux, and MAC
environments
-
Dedicated Citrix Server
Management support
-
SOAP interface for integration with existing
administrative tools
-
IT Service Management integration (for SaaS
and On-Premise) with Service Catalog, proper change management and voice
telephony tools
For more information on FrontRange DSM 7 please
visit www.frontrange.com/itam/getstarted
[1] Gartner: Magic Quadrant for PC Configuration Life Cycle Management Tools, January 2011.