Not too long ago, here on the FrontRange blog, I took a look at the challenges that an in-demand new device like the iPhone can create for IT departments. Rolling out a new device and provisioning enterprise apps for it are just some of the specific tasks that form part of an organization’s broader enterprise mobility management (EMM) responsibilities. Above and beyond individual tasks, an all-encompassing enterprise mobility management philosophy should be designed to focus on empowering the mobile workforce and removing as many obstacles that hinder the productivity of the mobile workforce as possible.
To gain an understanding of how firms are coping with the demands of enterprise mobility management, we decided to conduct a survey (in conjunction with Enterprise Management Associates (EMA), a leading industry analyst and consulting firm).
The survey, the results of which are being announced today, canvassed the opinions of more than 200 IT professionals from a diverse range of industries and regions worldwide. EMA has produced a report on the findings, entitled “Enabling Unified Endpoint and Service Management for a Mobile Workforce”, which you can download here.
One of the key findings of the research is that only 15 percent of organizations feel ‘fully prepared’ to support mobile requirements, despite the fact that 60 percent consider mobile management to be important or critical to their business – an indication that businesses are struggling to provision adequate mobility management solutions.
The survey also showed that there is a strong demand for a unified approach to endpoint management, with more than 50 percent indicating that they have a preference for a single solution that supports both mobile devices and PCs.
Some of the other interesting findings include:
- More than 80 percent indicated that, in their organization, some or all mobile devices may be used for both business and personal tasks (suggesting that ‘BYOD’ remains a popular and significant trend)
- 60 percent indicated a preference for cloud-based EMM solutions, with small to medium sized businesses (between 500 and 1000 employees) overwhelmingly identifying cloud as the preferred approach (82 percent) – recognizing that this approach meets more limited budgets and support resources
- 87 percent of enterprise users that regularly access computing devices to perform job tasks rely on both a PC (desktop or laptop) and at least one mobile device (smartphone or tablet). Which is an indication that mobile devices are being adopted to supplement, rather than replace the use of PCs
As the enterprise becomes ever more dispersed, and the provisioning and support of mobility strategies become far more critical, simple and powerful solutions are required to help underpin initiatives. This is the approach that FrontRange takes to these challenges and you can find out how we can help support EMM with our HEAT Client Management Solution here.