IT Service Management in the Cloud, On-Premise and Everywhere In-between
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Thursday, May 16, 2013
Survey Cites Growing Need for Flexible ITSM Deployment Options - Including On-Premise, Cloud and/or Hybrid
Tuesday, April 16, 2013
Industry’s Only Purpose-Built Hybrid Service Management Platform Introduces Migration Tool Allowing for Easy Bi-Directional Transitions to/from On-Premise and Cloud Deployments
Monday, March 25, 2013
Leading IT Service Management Company Releases Version 9.3 of HEAT® Discovery Solution
Tuesday, March 19, 2013
Leading IT Service Management Company Releases Version 7.2 of HEAT IT Service Management Platform
Wednesday, February 13, 2013
Leading Provider of Hybrid ITSM Solutions and Leading IT Systems Integrator to Provide Essential IT Infrastructure Solutions and Service Management Expertise
Tuesday, February 5, 2013
Industry Leader in Hybrid ITSM Solutions will enhance customer experience with addition of customer executive
Wednesday, January 30, 2013
Monday, January 28, 2013
HEAT 9.6 Release Delivers Major Enhancements Including Mobile Field Support and a Web-Based Managers Monitor
Monday, January 14, 2013
Informative New Content Declares 2013 the Start of the Hybrid IT Service Management Era

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“While other solutions were clunky and not as streamlined, HEAT Cloud was a more mature product that integrated seamlessly into other applications.”
Duane Wilcoxson
VP of Information Systems
Teachers Credit Union
“FrontRange Cloud is the most flexible, advanced and complete cloud ITSM solution available, enabling us to deliver world-class service to our clients, while increasing our operational efficiency managing our market-leading, cloud-based contact center software platform.”
Dennis Kozura
Vice President of Development
Five9
“HEAT Cloud Service Management is part of our integrated solution that empowers our team with the tools and knowledge to deliver world-class service.”
Frank Marisco
Senior Director of Software Development
RagingWire Data Centers
“FrontRange ITSM is the enterprise-class system we needed to pave the way for ITIL efficiency at the Laboratory.”
Project Leader
Government Research Laboratory