FrontRange ITSM

IT Service Management Software

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IT Asset Management

Unified IT Asset Management for the Service Desk

FrontRange ITSM integrates with the FrontRange Software Asset Management Suite to accelerate troubleshooting. FrontRange Discovery® is bundled with the FrontRange ITSM Inventory Management module, providing the auto-discovery engine that captures asset discovery information and populates it in the Inventory Management database. The FrontRange service desk agent will have easy access to key asset information within all the ITSM modules.

End-to-end incident, problem and change management is streamlined, saving time and cost at the service desk while dramatically increasing first call resolution rates. more» 

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WHAT’S NEW

ITSM 6.2
Improve Service Desk Performance with Increased Automation

Unified IT Asset Management
For the service desk

ITSM Voice Communication Management
Giving the service desk a voice

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