HEAT Software manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. Our customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity.

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Featured Customer: International Law Firm

This global law firm, headquartered in downtown Manhattan, has deployed HEAT Service Management in the cloud to improve IT service delivery to the firm’s 3,000 employees. The firm wanted an IT service desk solution that would improve day-to-day operations and increase service management and business alignment.

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Service Management

NetSourcing
NetSourcing
Queensland University of Technology
Queensland University of Technology
Service Corporation International (SCI)
Service Corporation International
Sinclair Community College
Sinclair Community College
Silicon Labs
Silicon Labs
A Major Medical Center
SBM Offshore
SBM Offshore
University of North Texas
University of North Texas System
Katoen Natie
SAIT Polytechnic
Elia
Natixis Global Asset Management
Total Wine and More
HSBC Africa
Groupe Webhelp
AFS Group
National Heart Foundation of Australia
Auckland Airport
North Dakota Information Technology Department
Baylor University
Baylor University
Programmed
Programmed
Beam Suntory
Beam Suntory
RagingWire Data Centers
RagingWire Data Centers
Dis-Chem Pharmacies
Dis-Chem Pharmacies
The Warehouse Group
The Warehouse Group
Essentia Health
Essentia Health
WirelessG
WirelessG
Government Research Laboratory
Government Research Laboratory
Inventx AG
Inventx AG

IT outsourcing for the financial industry

Case Study
Kifinti
Kifinti
Leighton Contractors
Leighton Contractors

Client Management

Bilfinger
Bilfinger
The Bauer Group
The Bauer Group
Kyocera Document Solutions
Kyocera Document Solutions