HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. FrontRange customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity.
Featured Customer: International Law Firm (QUT)
This global law firm, headquartered in downtown Manhattan, has deployed HEAT Service Management in the cloud to improve IT service delivery to the firm’s 3,000 employees. The firm wanted an IT service desk solution that would iprove day-to-day operations and increase service management and business alignment.>> Read the Case Study