HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. FrontRange customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity.

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Featured Customer: International Law Firm (QUT)

This global law firm, headquartered in downtown Manhattan, has deployed HEAT Service Management in the cloud to improve IT service delivery to the firm’s 3,000 employees. The firm wanted an IT service desk solution that would iprove day-to-day operations and increase service management and business alignment.

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Service Management

Queensland University of Technology
Queensland University of Technology

Research University in Australia

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NetSourcing
NetSourcing

A major cloud provider in the Netherlands

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Sinclair Community College
Sinclair Community College

Higher Education in Dayton, Ohio

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Silicon Labs
Silicon Labs

Powering today’s digital lifestyle

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A Major Medical Center
A Major Medical Center

World-class New York medical center

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SBM Offshore
SBM Offshore

A leader in floating production and mooring systems

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University of North Texas System
University of North Texas System

Higher Education in the Dallas/Fort Worth area

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Katoen Natie
Katoen Natie

International organization providing logistics solutions

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SAIT Polytechnic
SAIT Polytechnic

Higher Education in Alberta, Canada

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Elia
Elia

Belgium’s national grid operator

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Natixis Global Asset Management
Natixis Global Asset Management

One of the 15 largest asset management companies worldwide

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Total Wine and More
Total Wine and More

Largest independent retailer of wine and spirits in the U.S.

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Sedgman
Sedgman

Engineering firm headquartered in Brisbane, Australia

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HSBC Africa
HSBC Africa

Banking - Regional Hub in Johannesburg

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Groupe Webhelp
Groupe Webhelp

International call centers

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AFS Group
AFS Group

Serving the petroleum industry

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National Heart Foundation of Australia
National Heart Foundation of Australia

Non-profit organization

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Auckland Airport
Auckland Airport

Aviation/Tourism

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North Dakota Information Technology Department
North Dakota Information Technology Department

Public Sector

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Baylor University
Baylor University

Higher Education in Waco, Texas

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Programmed
Programmed

Recruitment and Business Services

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Beam Suntory
Beam Suntory

Worlds #3 premium spirits company

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RagingWire Data Centers
RagingWire Data Centers

Industry leading data centers

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Dis-Chem Pharmacies
Dis-Chem Pharmacies

Pharmaceutical

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The Warehouse Group
The Warehouse Group

Discount retail

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Essentia Health
Essentia Health

Healthcare

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WirelessG
WirelessG

IT / Telecommunications

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Government Research Laboratory
Government Research Laboratory

Government

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Inventx AG
Inventx AG

IT outsourcing for the financial industry

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Kifinti
Kifinti

Support center solutions

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Leighton Contractors
Leighton Contractors

Construction, resources, industrial engineering, investment & facilities management

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Client Management

Bilfinger
Bilfinger

Provider of technical, commercial, and infrastructure services for the construction industry

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The Bauer Group
The Bauer Group

Global construction and machinery company

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Kyocera Document Solutions
Kyocera Document Solutions

Leading provider of document management solutions

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