The FrontRange service and lifecycle products are built on a modern Service Oriented Architecture platform, for seamless integration of data, business process workflow, user interaction and analytical reporting. This three-tiered architecture is built on Microsoft® .Net Framework and centers on a set of shared business functions and a common data model. This enterprise-class architecture provides the following key benefits for the service center:
- Enterprise-class performance, extensibility and scalability
- Rich out-of-the-box functionality
- Ease of extensibility and integration with other third party data and applications
- Standards-based communication protocols for high volume messaging with other applications
- Easy to administer, yet powerful security management system
- Highly configurable reporting and centralized analytical tools
- Powerful business process engine and graphical design tools allow for easy customization of built-in IT best practices processes
The FrontRange Foundation delivers a best-of-breed technology platform to support the complete FrontRange ITSM suite of modules and extended IT solutions. Now the modern service center can fully align their IT service delivery with the ever-changing needs of the business it serves.