Customer Service Software

FrontRange Customer Service Management - Creating Customers for Life

cs-analytics.jpgMaximize the value of every customer engagement with FrontRange Customer Service software, the smarter, more efficient way to support and retain your clients.

Unlike point solutions and add-ons to large customer relationship management systems, FrontRange Customer Service focuses on an integrated service, sales, marketing, multi channel application with complete voice enablement .

 Why FrontRange Customer Service Software? 

  • The only true multi-channel solution, including full contact center telephony support
  • Integrated knowledge management out of the box provides consistent responses and lower training requirements
  • Create, track, escalate and resolve customer service requests for healthier customer service workflow
  • Service clients through various communication channels, such as, voice, web and email
  • Automate business workflows to ensure consistent case management
  • Manage case activities across divisions for knowledge sharing
  • Cross-sell / Up-sell products and services to gain additional wallet share
  • Keep cost and risk low through real-time customer service dashboards and analysis
  • Provide a single source of all customer data

Register here to view the Stimulating Customer Loyalty and Revenue: FrontRange Customer Service Demo.

Sign up for a free FrontRange Customer Service Software Test Drive.

FrontRange Solutions software is used by more than 130,000 companies and over 1.7 million users worldwide to create customers for life.

If you would like to speak with a FrontRange Solutions Specialist, call 1 800-776-7889.

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