IT Service Management Awards

CCWMember'sChoice2006

Users Name HEAT® "Best Help Desk Solution - Americas Region" in Member's Choice Awards
More than 3,000 customers name HEAT tops over 70 entrants The 2006 Members’ Choice Awards from the content-rich, popular site ContactCenterWorld.com. more >>  

ISM 2006

FrontRange HEAT Help Desk Again Named to ISM’s Top 15 Awards List
For a third consecutive time, HEAT is named to the winning list from ISM and its Top 15 CRM Small & Medium Business Software Awards for 2006! HEAT, along with FrontRange GoldMine for a fourth consecutive time, were chosen after intensive testing by the ISM Software Lab at its Bethesda, MD-based headquarters. more >>  

Customer Interaction Solutions Magazine Recognizes HEAT with 2004 CRM Excellence Award
A winner in previous years, HEAT is again recognized for CRM Excellence for client service. The client states, "HEAT provided us with a rich and flexible set at a price that made sense. When compared to the CRM system we had in place, it provides us the flexibility to customize workflow to our specific business needs rather than costly re-engineering our business to meet the needs of the CRM system." more >> 

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