Trends and opinions for improved IT service management and client management
Customers love having choices and choices protect customers’ futures, so the concept of hybrid is about offering the customer more choice and more flexibility so no matter what road they choose or what happens in the market, they can tailor the deployment of their applications to what is needed in the business.
Gone are the days of managing disparate IT tools to get the job done. Through a single dashboard you can manage it all. Now that's efficient.
There is no denying that the advent of social media applications has fundamentally changed the way people communicate and collaborate in both their personal and professional lives.
FrontRange Solutions and THINKstrategies recently teamed up to understand organizations' rapidly evolving Cloud Management requirements and best practices in the marketplace and gauged companies' maturity in this area.
FrontRange's mission is to make our customers as successful as possible. In February, Total Wine & More (www.totalwine.com), a HEAT Cloud ITSM customer was in the midst of their pilot program – so what better way to showcase their plans then at their very own "Annual Store Manager's Conference and Expo" in the DC metro area.