By using HEAT to aggressively log and manage work orders, we can quantify workload and monitor response time, We have some pretty skilled technicians in our department, but HEAT helps us transform that collection of skills in to an effective customer support team.”
Joe Preiss,
Technical Lead in the Customer Support Branch
Evans U.S. Army Hospital
|
|
|
 |
|
Find a FrontRange partner near you. To purchase FrontRange products, or if you need assistance with integrating or customizing them in your business, a FrontRange Solutions Partner can help.
|
|
|