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HEAT® 产品套件
获奖的服务和支持
获奖的 HEAT 基于超过 15 年的服务管理经验，将核心服务和支持组件集成到单一的完整解决方案中，降低了成本并提高了运营效率。HEAT 及其以下列出的模块，提供了具有业界最低总体拥有成本的强大、灵活的解决方案。 现在，您还可以通过一系列基于 ITIL 和 IT 最佳实践、易于集成的 IT 服务管理模块进一步扩展 HEAT 的强大功能。

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ITSM 7
Improve Service Desk Performance with Increased Automation

Unified IT Asset Management
For the service desk

ITSM Voice Communication Management
Giving the service desk a voice

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