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COMPANY SPOTLIGHT
FRONTRANGE SOLUTIONS LAUNCHES NEXT-GENERATION SERVICE AND SUPPORT SOLUTIONS
Integration of PC Lifecycle Management and Help Desk Empowers IT to Deliver Improved and Accelerated Service
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ENSYNCH RELIES ON FRONTRANGE SERVICE MANAGEMENT SOLUTIONS SOFTWARE TO MEET SERVICE-LEVEL COMMITMENTS
IT Service Management software delivers customizable, ITIL-compatible platform that reduces problem resolution times and improves service quality
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FRONTRANGE SOLUTIONS ANNOUNCES GOLDMINE® MOBILE EDITION VERSION 3.0 AVAILABILITY
Application allows BlackBerry devices to serve as converged CRM business tools
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| The FrontRange product portfolio allows you to create value from the wide range of business interactions and management needs that occur while doing business. Designed for small-to-medium-enterprise (SME) and distributed enterprise organizations, the solutions provide fast time to benefit and low TCO. Join more than 130,000 companies, including 44% of the Fortune 100 and 76% of the FTSE 100, that are creating value with FrontRange products. |
| Help Desk |
| HEAT scales as you grow: from a single phone line to serveral call centers, from a service person to a service department. HEAT provides a solutions if you need to manage one or all of the following: customers, system users, employees, subcontractors, vendors and more. |
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| IT Service Management |
| FrontRange IT Service Management is a cost-effective IT management solution empowering world-class service and management. Each module can stand alone or efficiently integrate with the others. ITSM incorporates ITIL® best practices, bringing together the best in management practices. |
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| VoIP |
| FrontRange Voice- the foundation for a cost-effective, customer-pleasing communications strategy, whether you manage a single office, direct a global workgroup, or manage a call center for a large, distributed enterprise. Replace expensive and limited proprietary telephony hardware with standards-based software solutions. |
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| Client Lifecycle |
| Enteo – Centralized management of software, hardware, and users creates advantages that no company wishes to miss out on. enteo Software has, through constant innovation, repeatedly raised the market standards for Client Lifecycle Management and today is considered one of the leading providers in this area. |
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| CRM |
| FrontRange pioneered modern CRM with the GoldMine product line. Today, GoldMine solutions combine the latest in access, delivery, and integration capabilities and is used by more than over 150,000 companies and 1.7 million users. |
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