License Manager user roles comprise:
Data Entry UsersUsually a finance or procurement clerk, this user is responsible for entering information on purchased software licenses in the form of Proof of Entitlement records. Data Entry Users are not able to associate purchased items with vendor catalogs or reconcile licenses against discovered software.
Software ManagersNormally a manager-level IT resource, the Software Manager can take the Proof of Entitlement records already resident in the system and reconcile these first against vendor-recognized software SKUs and then against the actual discovered software from the network.
AdministratorsAdministrators have all of the rights above, plus the ability to configure the system for data collection, user management etc.
By enabling multiple users to play their part in the SAM process, License Manager dramatically reduces the time it takes to manage license entitlements while also eliminating the chances of mistakes in the matching of procurement records to vendor-recognized SKUs, and thus the mis-reconciliation of software.