GoldMine Enterprise Edition 6.3

The latest CRM solution from FrontRange's award-winning GoldMine product line

GoldMine Enterprise Edition 6.3 is the latest Customer Relationship Management release from FrontRange Solutions and the award-winning GoldMine product line. GoldMine Enterprise Edition (GMEE) offers a complete, modular approach that helps Sales, Marketing and Service organizations reduce costs, drive revenue and improve overall customer interactions. GMEE is designed with innovative technology for greater configurability and flexibility. These features, along with an inclusive dashboard and analytics platform, provide easy access to customer information with improved workforce efficiency. This combination of innovative technology and proven industry best practices creates an unprecedented solution that enhances your business, the way you want to run it.

Key features in GMEE 6.3 - GoldMine Enterprise Edition 6.3 provides several new benefits to both new and existing customers. New features provided in GMEE 6.3 include advanced customer service features, such as a self-service module that enables external clients to submit, track and view case information directly with the core customer service and support teams, enhanced CRM analytics with over a dozen new dashboards built for more in-depth CRM business metrics, and an entirely new My Dashboards component that shows vital information to the user when they log into GMEE. Other product developments include enhancements to partner relationship management model, improvements to the security and territory models, as well as additional compatibility updates to the latest Microsoft technologies. These are only a few of the GMEE 6.3 capabilities that help enable your business to leverage technology, people and processes- and quantify the results- right away.

To find out more about GMEE 6.3 download the product brochure

If you are an existing GMEE client, click here to download more information about GMEE 6.3

What's Inside Enterprise

Relationship Management

Manage relationships the way you naturally organize your business, by account, household, distributors or other specially defined category-go beyond generic customer or contact categories
Centralize information in one repository-integrate third-party "data silos," Finance or Accounting departments, order management systems, back-end ERP, and more
Gain a 360 degree view of your customer or other relationship data-data from any system and any source, exposed for use or integrated robustly-you decide

Sales Management

Opportunity Management

Real-time visibility into all your sales activities, including product and services information and revenue details
Built-in Sales Methodology support keeps processes consistent and sales cycles on track
Easy-to-use interface helps you manage all information surrounding sales opportunities

Forecast Management

Forecast tools enable sales users to better predict, manage, and analyze their pipeline
Ensures sales users stay focused on reaching their sales quotas
Forecast dashboards allow management to view, analyze and manage forecast figures, properly and accurately

Quoting

Integrated Quoting Tool automates what previously were common failure points in the sales process
Guaranteed consistency of customer information, products, pricing, and cross-selling offers
Flexible approval processes allow you to standardize quotes and manage exceptions

Marketing Automation

Campaign Management

Create and manage campaigns easily
Create test campaigns and run trials. Predict and quantify campaign ROI
Fine-tune campaigns, as they roll out, using real-time data

Lead Management

Distribute leads to the right person automatically using configurable business rules
Adjust and optimize your management in real-time-rank, qualify, reassign, and more,
Use extensible business logic to maximize the value of your lead analysis

Customer Support

Consistent, real-time answers via email, telephone, Web and all other access points
Access to full customer case history, including data pulled from sources across the organization
Customer support Best Practices and opportunities to streamline processes increase productivity