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FrontRange ITSM brings together a comprehensive set of service and lifecycle products designed to improve service levels and productivity, deliver best practices and standardization, and align IT to the delivery of business value. The FrontRange ITSM modular, pre-integrated set of nine modules allows you to choose the functionality your business needs now, and add functionality in the future.
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FrontRange Solutions® ITSM Service Catalog™ provides visibility into IT’s services offerings for the enterprise. Services in today’s technology environment begin and end on the fly - driving a need for agility, flexibility and immediacy. It was designed with multiple audiences in mind. Now you can provide your internal and external customers with a one-stop shop of all available goods and services, allow service providers to design approvals and fullfillment, and empower business owners to track service consumption, all from an intuitive interface.
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FrontRange IT Asset Management solutions are designed for organizations with growing and distributed networks, helping to dramatically reduce manual workload and enabling IT staff to focus on adding value to business operations.
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Maximize the value of every customer engagement with FrontRange Customer Service, the smarter, more efficient way to support and retain your clients. Providing great service and support is getting tougher and more expensive. Competitive pressures demand that you learn more about your customers, differentiate your customer service in a crowded market, and meet the high expectations of a growing new generation of web-savvy customers.
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The foundation for a cost-effective, customer-pleasing communications strategy, whether you manage a single office, direct a global workgroup, or manage a call center for a large, distributed enterprise. Replace expensive and limited proprietary telephony hardware with standards-based software solutions that optimize equipment choices, deploy rapidly, integrate seamlessly, and easily align with changing business processes, demand, and staffing. Increase service levels and productivity, while lowering costs.
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