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Title: FrontRange Customer Service Brochureicon pdf
Summary: FrontRange Customer Service helps companies increase their level of customer support with a variety of useful features.  Enhance customer service agent productivity by streamlining case management best practices, through accessing a knowledge base full of support information, and reporting and analyzing customer service business functions via dashboards and real-time analysis.  Improve client interactions and increase customer loyalty with a complete set of voice enable customer service and support telephony capabilities, as well as, email to case and web to case functionality.  FrontRange Customer Service incorporates your entire customer support business process into a simple, easy-to-use customer service application.
Product: Customer Service


Title: GoldMine Enterprise Edition Brochureicon pdf
Summary: GoldMine® Enterprise Edition is the latest Customer Relationship Management solution from FrontRange Solutions® and the award-winning GoldMine® product line. GoldMine® Enterprise Edition offers a complete, modular approach that helps Sales, Marketing and Service organizations reduce costs, drive revenue and improve overall customer interactions. GoldMine® Enterprise Edition is designed with innovative technology for greater configurability and flexibility. These features, along with an inclusive dashboard and analytics platform, provide easy access to customer information with improved workforce efficiency. GoldMine® Enterprise Edition is built with interaction management capabilities that leverage the latest integration technology.
Product: GoldMine Enterprise Edition


Title: GoldMine Enterprise Edition Foundation Overviewicon pdf
Summary: A real-time enterprise and the ability to have accurate and accessible information from your CRM and Service Management solutions are desires expressed by IT managers and business users worldwide. Despite the challenges, realizing this vision has its obvious advantages: operational inconsistencies are eliminated and users gain real-time access to accurate information to run your business. Bottom line, the entire enterprise becomes more responsive and competitive.
Product: GoldMine Enterprise Edition


Title: GoldMine Enterprise Edition Executive Overviewicon pdf
Summary: GoldMine® Enterprise Edition from FrontRange Solutions is a modular, comprehensive, Customer Relationship Management solution that allows organizations to automate and improve the effectiveness of sales, marketing and customer service operations simply and quickly. It incorporates industry best practices giving organizations the ability to use built-in work flow and best practices, or allows them to incorporate their own best practices and business process flows. Bottom line: organizations can realize tremendous savings by avoiding costly business process reengineering projects.
Product: GoldMine Enterprise Edition


Title: GoldMine Enterprise Edition Sales Management Fact Sheeticon pdf
Summary: GoldMine Enterprise Edition is designed to help your team route, manage, prepare quotes, and close sales opportunities as soon as they arrive. By providing management with forecasting tools, GoldMine Enterprise Edition also gives businesses visibility into their overall sales team performance.
Product: GoldMine Enterprise Edition


Title: GoldMine Enterprise Edition Relationship Management Fact Sheeticon pdf
Summary: GoldMine® Enterprise Edition helps you grow your business by enabling you to not only effectively manage your customer relationships, but any business relationship. Designed to work the way you work with your customers, the Relationship Management functionality includes account and contact-centric relationship views, while also allowing you to define your own relationships.
Product: GoldMine Enterprise Edition


Title: GoldMine Enterprise Edition Marketing Automation Fact Sheeticon pdf
Summary: Marketing Automation functionality in FrontRange Solutions® GoldMine Enterprise Edition provides the ability to manage the entire marketing process with easy to use tools. GoldMine Enterprise
Edition provides the ability to grow and change along with the business by using its Click-to-Configure capabilities that do not require coding.
Product: GoldMine Enterprise Edition


Title: GoldMine Enterprise Edition Customer Service Fact Sheeticon pdf
Summary: Customer Service and Support Management, part of FrontRange Solutions® GoldMine Enterprise Edition application, provides users the ability to manage the entire service process with robust, easy to use features. GoldMine Enterprise Edition helps companies manage and track customer service issues, from issue capture and throughout the resolution process.
Product: GoldMine Enterprise Edition


Title: GoldMine Premium Edition Solutions Overviewicon pdf
Summary: GoldMine Premium Edition is the latest Customer Relationship Management solution from FrontRange Solutions and the award winning GoldMine product line. GoldMine Premium Edition has been designed for sales, marketing and service representatives to fully interact and understand their entire customer base. GoldMine Premium Edition will positively impact your productivity, customer relationship capabilities, and will continue to help you better manage your sales, marketing, and now, customer service efforts
Product: GoldMine


Title: GoldMine Premium Edition - "Top Reasons to Buy"icon pdf
Summary:

Has your business grown and evolved? Are you facing different challenges within your business? If so, there has never been a better time to buy the newest product in the GoldMine® solution family - GoldMine Premium Edition. Along with Sales and Marketing functionality, Premium Edition provides a number of additional benefits to CRM users, including case management and a number of productivity enhancements for greater user efficiency. Here are a few of the reasons for you to consider buying the newest GoldMine solution brought to you by a mid market CRM leader – FrontRange Solutions.

Product: GoldMine


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FrontRange Family Icon 

THE FRONTRANGE FAMILY

 
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WHAT’S NEW

ITSM 6.2
Improve Service Desk Performance with Increased Automation

Unified IT Asset Management
For the service desk

ITSM Voice Communication Management
Giving the service desk a voice

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