FrontRange Solutions®
Leading Provider of IT Software and CRM Solutions

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For Immediate Release


GoldMine Honored for Outstanding Innovation

Pleasanton, CA

FrontRange Solutions announced today that its GoldMine® solution is a recipient of a 2004 Product of the Year Award presented by Technology Marketing Corporation (TMC®)’s Customer Inter@ction Solutions® magazine (www.cismag.com). Customer Inter@ction Solutions has been a preeminent publication in the CRM, call center and teleservices industries since 1982.

“Each year, Customer Inter@ction Solutions magazine bestows its Product of the Year awards on companies that have demonstrated excellence in technological advancement and application refinements,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions. “FrontRange has demonstrated to the editors of Customer Inter@ction Solutions that its products or services have gone the extra mile to help improve both the customer experience and the ROI for the companies that use them.”

GoldMine is FrontRange’s industry leading CRM solution designed specifically for small- to mid-sized enterprises and distributed enterprise organizations for business relationship management, team-based contact management and sales forces automation.

“In a competitive field full of me-too solutions, GoldMine is a leader in CRM and Contact Management for businesses of all sizes. This award recognition supports our commitment to offering best-practice, out-of-the-box solutions to meet our customers’ unique and changing requirements,” said Michael McCloskey, CEO of FrontRange Solutions.

The Product of the Year Award winners for 2004 will be published in the January 2005 issue of Customer Inter@ction Solutions magazine.

About TMC®
Celebrating more than 30 years as a leading publisher, Technology Marketing Corporation (TMC®) publishes Customer Inter@ction Solutions® and INTERNET TELEPHONY® magazines, Web portal TMCnet.com, and the online publications SIP™, Speech-World™, VoIP Developer™, WiFI Telephony™, WiMAX™, Alternative Power™ and BiometriTech™. TMC® is also the first publisher to test new products in its own on-site laboratories, TMC® Labs. TMC® produces INTERNET TELEPHONY® Conference & EXPO, VoIP Developer Conference? and Global Call Center Outsourcing Summit?. TMC offers live and online certification programs through TMC University. TMCnet.com publishes more than 14 online newsletters. Visit www.tmcnet.com for details.

About FrontRange Solutions 

FrontRange Solutions develops software and services that growing mid-size firms and distributed enterprises rely on every day to build great customer relationships and deliver high-quality customer service. The company applies a unique combination of innovation and automation with a standards-based approach to simplify core business processes, including: IT service management; customer relationship and sales force management; and PC lifecycle management. More than 150,000 organizations, including some of the world’s best-known brands, use FrontRange offerings to quickly improve their interactions with external and internal clients and achieve better business results. For more information, call 800.776.7889, visit  www.frontrange.com or follow ‘FrontRangeSols’ on Twitter.

Contact: 

Matt Fisher
Director Global PR
+44 (0)1793 836200
Matt.fisher@frontrange.com


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